1/4/2008 We are writing to share that we are SO relieved that we chose Little Miracles as our adoption agency. We returned from Kazakhstan 5 days ago with our stunning 11-month old daughter, Aila, and we could not be happier. She is already the light of our lives – and we are so thankful to everyone at Little Miracles for all that you did to make our dream of becoming parents a reality.
While we were there, we met many other American families – and the ones who had not used Little Miracles were all facing very strange and unpleasant problems. Our experience, from Day #1, with LMI was smooth
You managed our expectations beautifully and helped us to understand the ups and downs of this process. You were honest about the challenges we might face (we did face many – but only because of the nature of working with various governments, not because of our agency) and you were clear in all of your communications.
You communicated with us often and were transparent about everything imaginable. You prepared us for travel and although we were scared and nervous as we flew across the world to meet our baby, you were reassuring and your professionalism and competence were deeply appreciated.
The American staff was spectacular. The Kazakh staff (both in Almaty and in Semey) – AMAZING. We LOVED the Semey staff – our translator and coordinator in Semey were accessible and responsive to all of our needs. They made our stay in Kazakhstan as comfortable as it could be considering the fact that we were going through massive changes and we were in a very far-away place.
If we ever adopt again, we will, without a doubt, work with Little Miracles International.
A special thanks to Andrea, our American coordinator, for all of her support, encouragement and clarity along the way. We depended on her tremendously and she came through for us 100%. We are deeply impressed by your agency and would recommend it to ANYONE adopting internationally.
With appreciation and respect,
Jennifer & Marshall Robinson